BJ’s Wholesale Club

Reviews about BJ’s Wholesale Club

• 3 / 5

  By Brett Thorson
  Once you get to the service desk the people are usually pretty nice. But one complex problem and the line backs up like this with no one else to help the one person at customer service. Oh and don't bother calling, just a waste of minutes.
  February 13, 2017
• 2 / 5

  By Hassan Ahmed
  Place is clean and organized but Need better customer service and most of the people work over there is rude and never ask for help and if you ask them about the prices and they will answer we Do not know and need better management
  January 09, 2017
• 5 / 5

  By NFCA BOARD MEMBER
  I belong up Costco (which is actually closer to my house) but drive the extra 20 minutes to BJs because I love their selection of organic foods and individual size items. I have always found their staff to be welcoming and friendly. Knowing that they are busy during certain times of the week/day, I just adjust my shopping schedule so that I won't have to wait in line and deal with angry customers. I prefer BJs over Costco any day.
  October 09, 2016
• 1 / 5

  By Sathie Kanu
  Manager Nick dose not qualify for management position. Very POOR customers service and has no idea what he's doing, he rude, arrogant, and disrespectful. For his sake I will not shop at BJ'S again. Long lines...please do not shop at BJ'S on North Van Dorn in Alexandria... they don't have any customer service experience in that place.
  August 23, 2016